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What Is Oak Street Health What Is Oak Street Health


What Is Oak Street Health

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Welcome to Oak Street Health – a revolutionary healthcare organization dedicated to providing personalized and comprehensive care to older adults. With a strong focus on delivering exceptional patient experiences and improving health outcomes, Oak Street Health is transforming the way primary care is delivered.

At Oak Street Health, we believe that healthcare should be accessible, effective, and compassionate. We understand the unique needs of older adults and are committed to offering innovative healthcare solutions that address those needs in a holistic manner.

Our team of dedicated physicians, nurse practitioners, and healthcare professionals strive to provide the highest quality care to our patients. With a patient-centered approach, we build long-lasting relationships with our patients, ensuring that their physical, mental, and emotional wellbeing is supported at every stage of life.

In this article, we will explore the history, mission, and values of Oak Street Health, as well as the range of services we provide. We will also delve into our unique approach to patient care, our expanding network of locations, and the Medicare and insurance coverage options available to our patients.

Furthermore, we will discuss the invaluable feedback from our patients and the strong community partnerships that underpin our commitment to delivering exceptional healthcare. By the end of this article, you will have a comprehensive understanding of why Oak Street Health stands out as a leader in healthcare for older adults.


History of Oak Street Health

Founded in 2012, Oak Street Health emerged with a mission to rebuild healthcare from the ground up, focusing on the needs of older adults. The organization was started by experienced healthcare professionals who were determined to provide a better care experience for seniors.

From its humble beginnings in a single clinic in Chicago, Oak Street Health has since grown exponentially. The founders recognized the need for a new approach to primary care that would prioritize preventative care and foster strong patient-provider relationships.

With their innovative vision, Oak Street Health quickly gained recognition within the healthcare industry. The organization’s commitment to personalized and comprehensive care attracted attention and support, leading to the expansion of its services to multiple cities across the United States.

Today, Oak Street Health operates numerous clinics in several states, including Illinois, Indiana, Ohio, Michigan, Pennsylvania, and Texas. Each location has its own dedicated team of healthcare professionals who share the same core values and commitment to excellence.

Throughout its history, Oak Street Health has remained steadfast in its mission to provide top-quality care to older adults. The organization’s growth and success can be attributed to its patient-centered approach, which has proven to be effective in improving health outcomes and patient satisfaction.

By taking the time to build strong relationships with our patients, Oak Street Health has been able to address their unique healthcare needs with compassion and empathy. This has resulted in increased trust between patients and their healthcare providers, leading to better health management and overall wellbeing.

Moreover, Oak Street Health has built strategic partnerships and collaborations in the communities it serves, allowing for a more integrated and holistic approach to healthcare. By connecting patients with local resources and working closely with community organizations, Oak Street Health ensures that patients receive comprehensive care both inside and outside the clinic.

As Oak Street Health continues to expand and evolve, it remains committed to its original purpose: transforming the healthcare experience for older adults by providing exceptional care, fostering meaningful relationships, and making a positive impact on the communities it serves.


Mission and Values

The mission of Oak Street Health is clear and unwavering: to rebuild healthcare as it should be for older adults, with a focus on delivering exceptional care, building meaningful relationships, and improving health outcomes.

At the heart of Oak Street Health’s mission are its core values, which guide the organization’s actions and decisions. These values include:

  1. Patient-centered care: Oak Street Health places the needs and preferences of its patients at the forefront. Every decision is made with their best interest in mind, ensuring that they receive personalized care that meets their unique healthcare needs.
  2. Compassion and empathy: Oak Street Health understands the importance of treating patients with compassion, empathy, and respect. The organization’s healthcare professionals take the time to listen to patients’ concerns, understand their challenges, and provide support beyond just medical treatment.
  3. Collaboration and teamwork: Oak Street Health believes in the power of collaboration and teamwork. The organization’s multidisciplinary team works together to provide comprehensive care, combining their expertise to optimize health outcomes and improve the patient experience.
  4. Continuous improvement: Oak Street Health is committed to ongoing learning and improvement. The organization constantly evaluates its practices, seeks feedback from patients, and embraces new technologies and approaches to deliver better care and enhance the healthcare experience.
  5. Community engagement: Oak Street Health recognizes the importance of community involvement and engagement in promoting health and well-being. The organization actively participates in community events, collaborates with local organizations, and connects patients with community resources to create a healthier community as a whole.

These values form the foundation of Oak Street Health’s approach to care delivery. By embodying these principles in daily practice, the organization ensures that each patient receives the respect, support, and comprehensive care they deserve.

Furthermore, Oak Street Health’s commitment to its mission and values extends beyond the clinic walls. The organization actively advocates for policy changes that enhance the healthcare experience for older adults and works to address healthcare disparities in underserved communities.

In essence, Oak Street Health’s mission and values serve as a compass, guiding the organization’s growth and shaping its commitment to providing exceptional care and improving the health and wellbeing of older adults in the communities it serves.


Services Provided by Oak Street Health

Oak Street Health offers a wide range of services designed to meet the unique healthcare needs of older adults. Our comprehensive approach focuses on preventive care, chronic disease management, and promoting overall wellbeing.

Some of the key services provided by Oak Street Health include:

  1. Primary Care: Oak Street Health’s primary care services encompass all aspects of medical care for patients. From routine check-ups and preventive screenings to managing chronic conditions, our healthcare professionals are dedicated to providing comprehensive and personalized care.
  2. Health Assessments: Oak Street Health conducts thorough health assessments to gain a comprehensive understanding of each patient’s health status. This includes assessing physical, mental, and emotional wellbeing, as well as identifying any risk factors or concerns that may impact their health.
  3. Chronic Disease Management: Many older adults face the challenges of managing chronic conditions. Oak Street Health takes a proactive approach to help patients effectively manage conditions such as diabetes, hypertension, heart disease, and COPD, enabling them to live healthier and more fulfilling lives.
  4. Medication Management: Oak Street Health is dedicated to ensuring that patients receive appropriate medication management. Our healthcare professionals closely monitor medications, provide medication counseling, and proactively identify any potential interactions or adverse effects.
  5. Behavioral Health Services: Oak Street Health recognizes the importance of addressing mental health concerns. Our team includes behavioral health specialists who provide counseling, support, and resources to help patients manage stress, anxiety, depression, and other mental health conditions.
  6. Social Services: Oak Street Health goes beyond addressing medical needs and offers a range of social services to support patients’ overall wellbeing. These services may include assistance with housing, transportation, social support networks, and connecting patients with community resources.
  7. Physical Therapy and Rehabilitation: For patients who require physical therapy or rehabilitation services, Oak Street Health offers access to skilled professionals who assist in restoring mobility, improving strength, and promoting recovery.
  8. Wellness Programs: Oak Street Health believes in the importance of preventative care and promoting healthy lifestyles. We offer a variety of wellness programs, including fitness classes, nutritional counseling, health education workshops, and opportunities for social engagement.

These services are delivered by our compassionate and dedicated team of healthcare professionals, who work collaboratively to provide seamless and high-quality care to each patient. By offering a comprehensive range of services, Oak Street Health aims to empower older adults to live their best lives and achieve optimum health and wellbeing.


Approach to Patient Care

At Oak Street Health, our approach to patient care is centered on building strong relationships and providing comprehensive, personalized care that addresses the unique needs of each individual.

We believe that listening is the foundation of effective healthcare. Our healthcare professionals take the time to listen to our patients’ concerns, understand their health goals, and empower them to actively participate in their own care.

Our approach includes:

  • Comprehensive Assessments: We conduct thorough health assessments to gain a deep understanding of our patients’ health status. This includes assessing physical, mental, and social factors that may impact their wellbeing. By taking a holistic approach, we ensure that all aspects of our patients’ health are addressed.
  • Personalized Care Plans: Based on the assessment results, we develop personalized care plans for each patient. These plans consider the individual’s unique healthcare needs, goals, and preferences. We collaborate with patients to identify the most appropriate interventions and treatments to improve their health and quality of life.
  • Proactive Disease Management: Our team is dedicated to managing chronic conditions and preventing disease progression. We provide regular check-ups, monitor medication adherence, offer education on self-care, and empower patients to take control of their health. By emphasizing preventative care and early intervention, we strive to enhance health outcomes and reduce hospitalizations.
  • Coordination of Care: We understand the importance of coordinating care across different healthcare providers and settings. Our team works closely with specialists, hospitals, and other healthcare professionals to ensure seamless transitions and continuity of care. This collaborative approach helps to optimize health outcomes and prevent fragmented care.
  • Health Education and Empowerment: We prioritize patient education and empowerment, providing the information and tools necessary for our patients to make informed decisions about their healthcare. We offer health education workshops, one-on-one counseling, and resources to promote self-management and healthy lifestyle choices.
  • Emotional Support: We recognize the impact that mental and emotional wellbeing have on overall health. Our healthcare professionals provide empathetic support, addressing emotional concerns and offering resources for emotional well-being. We believe that a strong support system is essential for optimal health.

At Oak Street Health, we strive to go beyond transactional healthcare encounters. We build long-term relationships with our patients, gaining a deep understanding of their lives, preferences, and values. Our patients become active partners in their own care, and we work collaboratively to achieve their health goals.

Our patient-centered approach extends beyond the clinic walls. We engage with patients’ families, caregivers, and communities to ensure a comprehensive support system. We embrace cultural diversity and strive to provide culturally sensitive care that respects each individual’s background and beliefs.

By taking a comprehensive, personalized, and compassionate approach to patient care, Oak Street Health aims to improve health outcomes, enhance quality of life, and create an exceptional healthcare experience for older adults.


Locations and Expansion

Oak Street Health operates multiple clinics across various states, with a mission to make high-quality healthcare accessible to as many older adults as possible.

Starting with its first clinic in Chicago, Oak Street Health has expanded its reach to serve communities in Illinois, Indiana, Ohio, Michigan, Pennsylvania, and Texas. Each location is strategically chosen to ensure that older adults in underserved areas have access to comprehensive primary care services.

The organization’s expansion is driven by a commitment to address healthcare disparities and provide care to populations that traditionally face barriers to accessing quality healthcare. By establishing clinics in these communities, Oak Street Health aims to improve health outcomes and reduce healthcare disparities among older adults.

Furthermore, Oak Street Health adopts a community-centric approach to its expansion. Prior to opening a new location, Oak Street engages with local community organizations, leaders, and residents to understand the unique needs and healthcare challenges of the community. This collaborative approach allows Oak Street Health to tailor its services to meet those specific needs, ensuring that the care provided is both effective and culturally sensitive.

As part of its expansion efforts, Oak Street Health continues to open new clinics and increase its presence in new regions. This growth enables more older adults to access the specialized care and services offered by Oak Street Health.

In addition to expanding within existing states, Oak Street Health is actively exploring opportunities to enter new markets and reach more communities in need. This commitment to expansion reflects Oak Street Health’s dedication to its mission of delivering high-quality primary care to older adults.

With each new clinic, Oak Street Health has the opportunity to make a positive impact on the lives of older adults in the community. By providing comprehensive, personalized care, Oak Street Health aims to improve the health outcomes, quality of life, and overall well-being of the older adult population.

Through its strategic locations and continued expansion efforts, Oak Street Health is fulfilling its vision of transforming healthcare for older adults across the United States, one community at a time.


Medicare and Insurance Coverage

One of the key advantages of receiving care from Oak Street Health is the acceptance of Medicare and various insurance plans. This allows older adults to access comprehensive primary care services without the burden of high out-of-pocket costs.

As a healthcare organization that specializes in caring for older adults, Oak Street Health has extensive experience navigating Medicare and insurance coverage. Medicare is a federal health insurance program that primarily covers individuals aged 65 or older, as well as certain younger individuals with disabilities or end-stage renal disease.

At Oak Street Health, we work closely with Medicare to ensure that our patients can receive the care they need. We accept Medicare Part B and, in most cases, Medicare Advantage plans. This coverage includes a broad range of services such as preventive care, screenings, diagnostic tests, chronic disease management, and more.

In addition to Medicare, Oak Street Health also accepts various insurance plans. We have partnerships with many insurance providers to maximize coverage options for our patients. These insurance plans may include Medicare supplement plans, Medicaid, and commercial insurance plans.

Our dedicated team at Oak Street Health is well-versed in understanding the intricacies of insurance coverage and works closely with patients to determine their specific coverage and benefits. We believe that access to quality healthcare should not be limited by insurance barriers, and we strive to make the insurance process as seamless as possible for our patients.

For individuals who are unsure about their coverage or have questions regarding Medicare or insurance, our knowledgeable and friendly enrollment specialists are available to provide guidance and assistance. They can help navigate the complexities of Medicare and insurance plans, ensuring that our patients can make informed decisions about their healthcare.

It is important to note that while Medicare and insurance coverage play a significant role in covering the cost of care, there may still be certain co-payments, deductibles, and other out-of-pocket expenses. However, Oak Street Health works diligently to minimize these costs and ensure that healthcare remains affordable and accessible for our patients.

By accepting Medicare and various insurance plans, Oak Street Health opens doors for older adults to receive comprehensive primary care services and promotes a healthcare experience that is both affordable and of the highest quality.


Patient Experience and Feedback

At Oak Street Health, we value the experiences and feedback of our patients. We believe that listening to our patients is essential for continuous improvement and delivering exceptional care. As a result, we actively seek feedback from our patients and use their input to enhance the healthcare experience we provide.

We are proud to consistently receive positive feedback from our patients. Many express appreciation for our compassionate and attentive healthcare professionals who take the time to listen and address their concerns. Our patient-centered approach ensures that patients feel heard, valued, and involved in their own care.

In addition to the individualized care, our patients often commend the warm and welcoming environment of our clinics. From the moment they walk through our doors, they are greeted with a friendly and supportive team ready to assist them throughout their healthcare journey.

Our commitment to patient satisfaction extends beyond the clinic walls. We regularly conduct patient satisfaction surveys to gauge the overall experience and identify areas for improvement. This feedback allows us to refine our processes, enhance communication, and continuously optimize our services.

Moreover, patient feedback plays a crucial role in driving our commitment to quality improvement. By analyzing feedback and implementing necessary changes, we ensure that our patients receive the best care possible. Patient satisfaction and positive health outcomes are at the core of our continuous improvement efforts.

We also encourage patients to share their experiences and feedback on external platforms such as online review sites, social media, and testimonials. These platforms provide valuable insights for potential patients and allow us to showcase the exceptional care we provide.

At Oak Street Health, we understand that every patient’s experience is unique, and we strive to address any concerns or complaints promptly and effectively. We value open and transparent communication and are committed to resolving any issues that arise.

We consider the patient-provider relationship to be a partnership, built on trust, respect, and shared decision-making. We believe that by actively engaging with our patients and incorporating their input, we can continually enhance the care we provide and exceed their expectations.

With each patient’s feedback, we are able to refine our processes, improve patient education and communication, and strengthen our commitment to delivering exceptional care to older adults.

Ultimately, the positive experiences and valuable feedback from our patients serve as a testament to Oak Street Health’s dedication to providing compassionate, personalized, and patient-centered care.


Community Involvement and Partnerships

At Oak Street Health, our commitment to the community goes beyond providing exceptional healthcare services. We actively engage with the communities we serve, forging strong partnerships and collaborations that help us better meet the diverse needs of our patients.

We believe that a healthy community is a thriving community. As such, we prioritize community involvement and work alongside local organizations, leaders, and residents to address the social determinants of health and create a positive impact.

One way in which we contribute to the community is through our participation in local events and health fairs. These engagements allow us to connect with community members, provide health education, and offer screenings or assessments to promote wellness and preventive care.

In addition to participating in community events, Oak Street Health actively seeks partnerships with local organizations. These partnerships enable us to extend our reach beyond the clinic, connecting patients with additional resources and support services that enhance their overall well-being.

By collaborating with organizations such as food banks, housing services, transportation providers, and social support networks, we ensure that our patients’ needs are met both within and outside of the healthcare setting. This comprehensive approach to care addresses the social determinants that impact health outcomes and helps create a healthier and more supportive community.

Furthermore, Oak Street Health takes pride in being a trusted community partner. Our healthcare professionals actively participate in community forums, working groups, and advisory committees to contribute their expertise and input in shaping local healthcare initiatives.

Through these collaborations, we strive to advance policy changes that improve healthcare access for older adults, reduce health disparities, and promote community-wide health initiatives.

As a result of our community involvement and partnerships, Oak Street Health has built strong relationships with local organizations, leaders, and individuals. Through these connections, we gain a deeper understanding of the unique needs and challenges faced by the communities we serve. This understanding allows us to continuously evolve our services to better meet those needs.

Our commitment to community involvement is an integral part of our mission to rebuild healthcare as it should be. By working in collaboration with our communities, we aim to create a positive and lasting impact on the health and well-being of older adults.

The trust, synergy, and shared vision established through our community involvement and partnerships enable us to provide comprehensive, patient-centered care that goes beyond the traditional healthcare model.



In conclusion, Oak Street Health is revolutionizing healthcare for older adults by providing personalized and comprehensive care that goes beyond traditional primary care models. With a deep commitment to patient-centered care, Oak Street Health focuses on building strong relationships, delivering exceptional care experiences, and improving health outcomes.

Throughout its history, Oak Street Health has expanded its reach, opening clinics in multiple states to ensure that older adults in underserved communities have access to quality care. By engaging with local organizations and leaders, Oak Street Health tailors its services to meet the specific needs of each community, creating a healthcare approach that is culturally sensitive and community-driven.

Oak Street Health’s approach to patient care centers around comprehensive assessments, personalized care plans, proactive disease management, coordination of care, health education, and emotional support. Through these efforts, Oak Street Health empowers its patients to actively participate in their own care and improve their overall well-being.

By accepting Medicare and various insurance plans, Oak Street Health strives to make high-quality healthcare accessible and affordable to older adults. The organization’s dedication to its mission and values drives its continuous improvement efforts and commitment to providing exceptional care.

Furthermore, Oak Street Health actively engages with the community through partnerships, collaborations, and involvement in local events. By addressing the social determinants of health and working alongside community organizations, Oak Street Health makes a positive impact that extends beyond the clinic walls.

Ultimately, Oak Street Health prioritizes the patient experience and values patient feedback. By actively seeking input and driving quality improvement initiatives, Oak Street Health continually strives to exceed expectations and deliver the best possible care.

As Oak Street Health continues to expand and impact the healthcare landscape, its dedication to rebuilding healthcare for older adults remains unwavering. The organization’s patient-centered approach, commitment to community involvement, and emphasis on collaboration and partnerships position it as a leader in providing exceptional care to older adults across the United States.